| Brand Name | AudioCodes |
| Manufacturer | AudioCodes Limited |
| Manufacturer Part Number | ACTS24X7-EMS_S13/YR |
| Manufacturer Website Address | http://www.audiocodes.com |
| Marketing Information | AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise local presence around the world access to software updates and patches and several different Hardware Replacement options including Repair and Return Advance Hardware Replacement as well as our 4-hour Managed Spares service. |
| Product Type | Service |
| Provided Support | Phone Support |
| Provided Support | New Releases Update |
| Provided Support | Remote Technical Support |
| Provided Support | Software Update |
| Provided Support | Analysis |
| Provided Support | Firmware Updates |
| Provided Support | Software Maintenance |
| Service Availability Days | 7 |
| Service Availability Hours | 24 |
| Service Description | 24x7 |
| Service Details | Remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day 7 days a week) for problems of Urgent Priority Level and Monday-Friday 8:00 AM - 5:00 PM (Customer local time Holidays excluded) for all other priority levels' problems |
| Service Duration | 1 Year |
| Service Name | AudioCodes Customer Technical Support |
| Service Sub Type | Electronic |
| Service type | Technical |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.
