| Brand Name | AudioCodes |
| Manufacturer | AudioCodes Limited |
| Manufacturer Part Number | ACTS24X7-M800_S5/YR |
| Manufacturer Website Address | http://www.audiocodes.com |
| Marketing Information | AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise local presence around the world access to software updates and patches and several different Hardware Replacement options including Repair and Return Advance Hardware Replacement as well as our 4-hour Managed Spares service. |
| Product Supported | AudioCodes Mediant 800 Survivable Branch Appliance |
| Product Type | Service |
| Provided Support | Web Knowledge Base Access |
| Provided Support | Remote Technical Support |
| Provided Support | New Releases Update |
| Provided Support | Repair & Return |
| Provided Support | Escalation Support |
| Provided Support | Phone Support |
| Service Availability | 24 x 7 Phone Support |
| Service Availability | 24 x 7 Remote Technical Support |
| Service Availability | 24 x 7 Web Support |
| Service Availability Days | 7 |
| Service Availability Hours | 24 |
| Service Characteristic | Labor |
| Service Description | 24x7x10 Business Day |
| Service Details |
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| Service Duration | 1 Year |
| Service Name | Customer Technical Support |
| Service Response Time | 10 Day - (Business Day) - Repair & Return |
| Service Response Time | 10 Business Day - Repair & Return |
| Service Sub Type | Electronic and Physical |
| Service type | Maintenance |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.
