Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement (AHR) - 1 Year Extended Service - Service
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Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement (AHR) - 1 Year Extended Service - Service - 4 Incident(s) - 24 x 7 x 4 Hour - Service Depot - Exchange - Parts - Physical, Electronic
| $14,664.90 Retail $15,505.00 |
- Protects your investment and adds value with increased reliability
- Diagnosis service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
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Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement (AHR) - 1 Year Extended Service - Service - 4 Incident(s) - 24 x 7 x 4 Hour - Service Depot - Exchange - Parts - Physical, Electronic
4 Incident(s) - 24 x 7 x 4 Hour - Service Depot - Exchange - Parts - Physical, Electronic
4 Incident(s) - 24 x 7 x 4 Hour - Service Depot - Exchange - Parts - Physical, Electronic
Product Specifications
| Brand Name | Extreme Networks |
| Manufacturer | Extreme Networks Inc |
| Manufacturer Part Number | 98007-H35298 |
| Manufacturer Website Address | http://www.extremenetworks.com |
| Marketing Information | Premier Support from Extreme Networks is a proactive high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs provide analysis and recommendations while building strong customer relationships all focused on keeping your network performing at optimum levels. Extreme Networks AHR Services offerings provide technical support update and/or upgrade support and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure services offerings cover the replacement part for arrival within the response time specified for the service level purchased subject to the conditions defined herein. Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day 365 days a year (24x7) to report problems ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software. |
| Product Supported | Extreme Networks EN-SLX-9640-24S-12C |
| Product Type | Service |
| Provided Support | Diagnosis |
| Provided Support | Software Upgrade |
| Provided Support | Training |
| Provided Support | Escalation Management |
| Provided Support | Software Update |
| Provided Support | Parts Replacement |
| Provided Support | New Releases Update |
| Provided Support | Analysis |
| Provided Support | Web Support |
| Provided Support | Phone Support |
| Service Availability Days | 7 |
| Service Availability Hours | 24 |
| Service Characteristic | Parts |
| Service Description | 24x7x4 Hour |
| Service Duration | 1 Year / 4 Incident |
| Service Location | Service Depot |
| Service Name | ExtremeWorks Premier Advanced Hardware Replacement (AHR) - Extended Service |
| Service Response Time | 1 Hour - Phone Support - Priority 2 |
| Service Response Time | - Phone Support - Priority 4 |
| Service Response Time | - Phone Support - Priority 3 |
| Service Response Time | Immediate Acknowledgment - Phone Support - Priority 4 |
| Service Response Time | 8 Hour - Phone Support - Priority 3 |
| Service Response Time | - Phone Support - Priority 2 |
| Service Response Time | 4 Hour - Parts Replacement |
| Service Response Time | 15 Minute - Phone Support - Priority 1 |
| Service Response Time | - Phone Support - Priority 1 |
| Service Response Time | - Parts Replacement |
| Service Sub Type | Physical |
| Service Sub Type | Electronic |
| Service type | Exchange |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.
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