HPE Pointnext Tech Care Essential Service - 1 Year Post Warranty - Warranty
| $2,366.21 |
- Helps you make an intelligent investment decision regarding the future of your equipment
- Phone Support service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
Product Specifications
| Brand Name | HPE |
| Brand Name | HPE |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | H40N0PE |
| Manufacturer Part Number | H40N0PE |
| Manufacturer Website Address | http://www.hpe.com |
| Manufacturer Website Address | http://www.hpe.com |
| Marketing Information | HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone HPE moderated forums with defined response times automated incident logging and a real-time chat facility. Benefits Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product. Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions get help or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product. HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care. For HPE products that are supported by HPE InfoSight (list available in the following link) HPE provides support and advice for the setup configuration and usage of HPE InfoSight. |
| Marketing Information | HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone HPE moderated forums with defined response times automated incident logging and a real-time chat facility. Benefits Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product. Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions get help or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product. HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care. For HPE products that are supported by HPE InfoSight (list available in the following link) HPE provides support and advice for the setup configuration and usage of HPE InfoSight. |
| Product Supported |
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| Product Supported |
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| Product Type | Warranty |
| Product Type | Warranty |
| Provided Support | Phone Support |
| Provided Support | Knowledge Base Access |
| Provided Support | Phone Support |
| Provided Support | Knowledge Base Access |
| Provided Support | New Releases Update |
| Provided Support | Web Support |
| Provided Support | Visual Remote Guidance |
| Provided Support | Remote Diagnosis |
| Provided Support | Visual Remote Guidance |
| Provided Support | Remote Diagnosis |
| Provided Support | Web Support |
| Provided Support | New Releases Update |
| Service Availability Days | 7 |
| Service Availability Days | 7 |
| Service Availability Hours | 24 |
| Service Availability Hours | 24 |
| Service Characteristic | Parts & Labor |
| Service Characteristic | Parts & Labor |
| Service Description | 24x7x4 Hour |
| Service Description | 24x7x4 Hour |
| Service Duration | 1 Year |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Location | On-site |
| Service Name | Pointnext Tech Care Essential Service - Post Warranty |
| Service Name | Pointnext Tech Care Essential Service - Post Warranty |
| Service Response Time | 4 Hour - Parts and labor |
| Service Response Time | - Parts and labor |
| Service Response Time | - Parts and labor |
| Service Response Time | 4 Hour - Parts and labor |
| Service type | Maintenance |
| Service type | Maintenance |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.
