HPE Pointnext Tech Care Basic - 3 Year Post Warranty - Warranty
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HPE Pointnext Tech Care Basic - 3 Year Post Warranty - Warranty - 9 x 5 Next Business Day - On-site - Maintenance - Parts & Labor
| $322.37 Retail $350.00 |
- Helps you make an intelligent investment decision regarding the future of your equipment
- Parts Replacement service included to resolve your problems
- On-site support helps you limit any downtime to the absolute minimum
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HPE Pointnext Tech Care Basic - Post Warranty - 3 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor
Product Specifications
| Brand Name | HPE |
| Brand Name | HPE |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | H39N0E |
| Manufacturer Part Number | H39N0E |
| Manufacturer Website Address | http://www.hpe.com |
| Manufacturer Website Address | http://www.hpe.com |
| Marketing Information | HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone HPE moderated forums with defined response times automated incident logging and a real-time chat facility." The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload and avoids the Customer spending time answering sometimes unnecessary triage or entitlement questions. HPE Tech Care goes beyond traditional support by offering General Technical Guidance for the operation management and security of the supported product. HPE Support Center provides an enhanced and personalized digital experience that helps Customers manage their assets by recognizing the various products installed in the Customer's environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident as well as providing a portal of curated knowledge resources. HPE Tech Care provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud. |
| Marketing Information | HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone HPE moderated forums with defined response times automated incident logging and a real-time chat facility." The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload and avoids the Customer spending time answering sometimes unnecessary triage or entitlement questions. HPE Tech Care goes beyond traditional support by offering General Technical Guidance for the operation management and security of the supported product. HPE Support Center provides an enhanced and personalized digital experience that helps Customers manage their assets by recognizing the various products installed in the Customer's environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident as well as providing a portal of curated knowledge resources. HPE Tech Care provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud. |
| Product Supported | HPE ML110 Gen10 |
| Product Supported | HPE ML110 Gen10 |
| Product Type | Warranty |
| Product Type | Warranty |
| Provided Support | Knowledge Base Access |
| Provided Support | Phone Support |
| Provided Support | Visual Remote Guidance |
| Provided Support | Remote Diagnosis |
| Provided Support | Repair |
| Provided Support | Parts Replacement |
| Provided Support | New Releases Update |
| Provided Support | Repair |
| Provided Support | Parts Replacement |
| Provided Support | Knowledge Base Access |
| Provided Support | Phone Support |
| Provided Support | New Releases Update |
| Provided Support | Visual Remote Guidance |
| Provided Support | Remote Diagnosis |
| Service Availability Days | 5 |
| Service Availability Days | 5 |
| Service Availability Hours | 9 |
| Service Availability Hours | 9 |
| Service Characteristic | Parts & Labor |
| Service Characteristic | Parts & Labor |
| Service Description | 9x5 Next Business Day |
| Service Description | 9x5 Next Business Day |
| Service Description | 9x5xNext Business Day |
| Service Duration | 3 Year |
| Service Duration | 3 Year |
| Service Location | On-site |
| Service Location | On-site |
| Service Name | Pointnext Tech Care Basic - Post Warranty |
| Service Name | Pointnext Tech Care Basic - Post Warranty |
| Service Response Time | - Parts and labor |
| Service Response Time | Next Business Day - Parts and labor |
| Service Response Time | Next Business Day - Parts and labor |
| Service Response Time | - Parts and labor |
| Service type | Maintenance |
| Service type | Maintenance |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.
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