Extreme Networks ExtremeWorks Premier On-site - 1 Year Extended Service - Service
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Extreme Networks ExtremeWorks Premier On-site - 1 Year Extended Service - Service - 4 Incident(s) - On-site - Maintenance - Parts & Labor - Physical, Electronic Service
| $13,035.25 Retail $13,782.00 |
- Provides reliable support to resolve all your technical issues
- Phone Support service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
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Extreme Networks ExtremeWorks Premier On-site - 1 Year Extended Service - Service - 4 Incident(s) - On-site - Maintenance - Parts & Labor - Physical, Electronic Service
4 Incident(s) - On-site - Maintenance - Parts & Labor - Physical, Electronic Service
4 Incident(s) - On-site - Maintenance - Parts & Labor - Physical, Electronic Service
Product Specifications
| Brand Name | Extreme Networks |
| Manufacturer | Extreme Networks Inc |
| Manufacturer Part Number | 98011-H35299 |
| Manufacturer Website Address | http://www.extremenetworks.com |
| Marketing Information | Premier Support from Extreme Networks is a proactive high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs provide analysis and recommendations while building strong customer relationships all focused on keeping your network performing at optimum levels. Extreme Networks On-site Services offerings provide technical support update and/or upgrade support and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased subject to the conditions defined herein. Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day 365 days a year (24x7) to report problems ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software. |
| Product Supported | Extreme Networks EN-SLX-9640-24S-12C-AC-F |
| Product Type | Service |
| Provided Support | Software Update |
| Provided Support | Parts Replacement |
| Provided Support | New Releases Update |
| Provided Support | Software Upgrade |
| Provided Support | Training |
| Provided Support | Web Support |
| Provided Support | Escalation Management |
| Provided Support | Repair |
| Provided Support | Phone Support |
| Service Characteristic | Parts & Labor |
| Service Duration | 1 Year / 4 Incident |
| Service Location | On-site |
| Service Name | ExtremeWorks Premier On-site - Extended Service |
| Service Response Time | 8 Hour - Phone consulting - severity level 3 |
| Service Response Time | Immediate Acknowledgment - Phone consulting - severity level 4 |
| Service Response Time | - Phone consulting - severity level 1 |
| Service Response Time | - Parts and labor |
| Service Response Time | 15 Minute - Phone consulting - severity level 1 |
| Service Response Time | 1 Hour - Phone consulting - severity level 2 |
| Service Response Time | - Phone consulting - severity level 4 |
| Service Response Time | - Phone consulting - severity level 3 |
| Service Response Time | Next Business Day - Parts and labor |
| Service Response Time | - Phone consulting - severity level 2 |
| Service Sub Type | Electronic |
| Service Sub Type | Physical |
| Service type | Maintenance |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.
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