Cisco Partner Support Service - 1 Year Extended Service - Service
| $2,134.60 Retail $2,722.69 |
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features Phone Support service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
8 x 5 Next Business Day - Service Depot - Exchange - Parts - Electronic and Physical
Product Specifications
| Brand Name | Cisco |
| Manufacturer | Cisco Systems Inc |
| Manufacturer Part Number | CON-PSRN-CSKITP0K |
| Manufacturer Website Address | http://www.cisco.com |
| Marketing Information | Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you and delivered by you the partner with the support of the Cisco services infrastructure.This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it. You the partner develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation |
| Product Supported | Cisco CS-KITPRO-P60-K9 Webex Room Kit (TelePresence Video) |
| Product Type | Service |
| Provided Support | Intrusion Definition Update |
| Provided Support | Parts Replacement |
| Provided Support | Phone Support |
| Provided Support | New Releases Update |
| Provided Support | Remote Diagnosis |
| Provided Support | Software Update |
| Service Availability Days | 5 |
| Service Availability Hours | 8 |
| Service Characteristic | Parts |
| Service Description | 8x5 Next Business Day |
| Service Duration | 1 Year |
| Service Location | Service Depot |
| Service Name | Partner Support Service - Extended Service |
| Service Response Time | - Parts Replacement |
| Service Response Time | 4 Hour - Phone Support - Severity Level 2 |
| Service Response Time | - Phone Support - Severity Level 4 |
| Service Response Time | 96 Hour - Phone Support - Severity Level 4 |
| Service Response Time | - Phone Support - Severity Level 2 |
| Service Response Time | Next Business Day - Parts Replacement |
| Service Response Time | - Phone Support - Severity Level 3 |
| Service Response Time | 1 Hour - Phone Support - Severity Level 1 |
| Service Response Time | - Phone Support - Severity Level 1 |
| Service Response Time | 72 Hour - Phone Support - Severity Level 3 |
| Service Sub Type | Electronic and Physical |
| Service type | Exchange |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.
