HP Care Pack Hardware Support with Accidental Damage Protection and Defective Media Retention - 3 Year - Service
| $219.49 |
9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Electronic and Physical
Product Specifications
| Brand Name | HP |
| Brand Name | HP |
| Manufacturer | HP Inc. |
| Manufacturer | HP Inc. |
| Manufacturer Part Number | UL784E |
| Manufacturer Part Number | UL784E |
| Manufacturer Website Address | http://www.hp.com |
| Manufacturer Website Address | http://www.hp.com |
| Marketing Information | Increase equipment availability and productivity with high-quality on-site and remote support for your HP hardware as well as selected multivendor equipment. |
| Marketing Information | Increase equipment availability and productivity with high-quality on-site and remote support for your HP hardware as well as selected multivendor equipment. |
| Product Supported | HP Business Notebook PC:
|
| Product Supported | HP Business Notebook PC:
|
| Product Type | Warranty |
| Product Type | Warranty |
| Provided Support | Remote Diagnosis |
| Provided Support | Remote Diagnosis |
| Service Availability | 9 x 5 |
| Service Availability | 9 x 5 |
| Service Availability Days | 5 |
| Service Availability Days | 5 |
| Service Availability Hours | 9 |
| Service Availability Hours | 9 |
| Service Characteristic | Parts & Labor |
| Service Characteristic | Parts & Labor |
| Service Description | 9x5xNext Business Day |
| Service Description | 9x5 Next Business Day |
| Service Description | 9x5 Next Business Day |
| Service Details |
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. Next Business Day On-site Response:For issues that cannot be resolved remotely an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials. Standard Business Hours Standard Business Days:Service is available 8:00 am - 5:00 pm Monday through Friday excluding holidays. Defective Media Retention Service:A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk without paying for the replacement. |
| Service Details |
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. Next Business Day On-site Response:For issues that cannot be resolved remotely an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials. Standard Business Hours Standard Business Days:Service is available 8:00 am - 5:00 pm Monday through Friday excluding holidays. Defective Media Retention Service:A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk without paying for the replacement. |
| Service Duration | 3 Year |
| Service Duration | 3 Year |
| Service Location | On-site |
| Service Location | On-site |
| Service Name | Care Pack |
| Service Name | Care Pack |
| Service Response Time | Next Business Day |
| Service Response Time | (Next Business Day) |
| Service Response Time | (Next Business Day) |
| Service Response Time | Next Business Day |
| Service Sub Type | Electronic and Physical |
| Service Sub Type | Electronic and Physical |
| Service type | Maintenance |
| Service type | Maintenance |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.
