AudioCodes Customer Technical Support (ACTS) - 1 Year - Service
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AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical
| $2,484.72 Retail $2,550.00 |
- Provides reliable support to resolve all your technical issues
- Remote Technical Support service included to resolve your problems
- On-site support helps you limit any downtime to the absolute minimum
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AudioCodes Customer Technical Support (ACTS) - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical
24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical
24 x 7 - On-site - Maintenance - Parts & Labor - Electronic and Physical
Product Specifications
| Brand Name | AudioCodes |
| Manufacturer | AudioCodes Limited |
| Manufacturer Part Number | ACTS24X7-EMS_S7/YR |
| Manufacturer Website Address | http://www.audiocodes.com |
| Marketing Information | AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise local presence around the world access to software updates and patches and several different Hardware Replacement options including Repair and Return Advance Hardware Replacement as well as our 4-hour Managed Spares service. |
| Product Supported | AudioCodes Element Management Systems |
| Product Type | Service |
| Provided Support | Parts Replacement |
| Provided Support | New Releases Update |
| Provided Support | Phone Support |
| Provided Support | Repair & Return |
| Provided Support | Software Upgrade |
| Provided Support | Hardware Upgrade |
| Provided Support | Web Knowledge Base Access |
| Provided Support | Software Update |
| Provided Support | Remote Technical Support |
| Service Availability | 24 x 7 Phone Support |
| Service Availability | 24 x 7 Remote Technical Support |
| Service Availability | 24 x 7 Web Knowledge Base Access |
| Service Availability Days | 7 |
| Service Availability Hours | 24 |
| Service Characteristic | Parts & Labor |
| Service Description | 24x7 |
| Service Details | Level 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day 7 days a week) for problems of Urgent Priority Level and Monday-Friday 8:00 AM - 5:00 PM (Customer local time Holidays excluded) for all other priority levels' problems. |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Name | Customer Technical Support (ACTS) |
| Service Sub Type | Electronic and Physical |
| Service type | Maintenance |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.
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