StorageCraft Premium Support - 1 Year - Service
New
StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Physical, Electronic
| $37.17 Retail $44.44 |
- Gives you complete peace of mind and confidence in your results
- Features Installation service that helps you handle any mishaps
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StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Physical, Electronic
24 x 7 x 1 Hour - Technical - Physical, Electronic
24 x 7 x 1 Hour - Technical - Physical, Electronic
Product Specifications
| Brand Name | StorageCraft |
| Manufacturer | StorageCraft Technology Corporation |
| Manufacturer Part Number | XSVW00USSG011YZZZ |
| Manufacturer Website Address | http://www.storagecraft.com |
| Marketing Information | Premium Support As an add-on feature for perpetual licenses with active Standard Support Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses. |
| Product Supported |
|
| Product Type | Service |
| Provided Support | Emergency Telephone Support |
| Provided Support | Web Support |
| Provided Support | New Releases Update |
| Provided Support | Installation |
| Provided Support | Email Support |
| Provided Support | Web Knowledge Base Access |
| Service Availability Days | 7 |
| Service Availability Hours | 24 |
| Service Description | 24x7x1 Hour |
| Service Duration | 1 Year |
| Service Name | Premium Support |
| Service Response Time | 2 Day - (Business Day) - E-mail consulting severity low |
| Service Response Time | 1 Day - (Business Day) - E-mail consulting severity high |
| Service Response Time | 2 Business Day - Phone consulting severity low |
| Service Response Time | 2 Business Day - E-mail consulting severity medium |
| Service Response Time | 1 Hour - Emergency e-mail consulting |
| Service Response Time | 2 Day - (Business Day) - E-mail consulting severity medium |
| Service Response Time | 2 Business Day - E-mail consulting severity low |
| Service Response Time | 2 Day - (Business Day) - Phone consulting severity low |
| Service Response Time | 1 Business Day - E-mail consulting severity high |
| Service Response Time | 1 Business Day - Phone consulting severity medium |
| Service Response Time | 1 Day - (Business Day) - Phone consulting severity medium |
| Service Response Time | 1 Hour - Emergency phone consulting |
| Service Sub Type | Physical |
| Service Sub Type | Electronic |
| Service type | Technical |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.
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