StorageCraft Service/Support - 1 Year Renewal - Service

StorageCraft Service/Support - 1 Year Renewal - Service

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StorageCraft Service/Support - 1 Year Renewal - Service - 12 x 5 x 2 Business Hour - Maintenance - Electronic
0 Review(s) Item: KXWK00USMS121YZZZ | By: StorageCraft |  9999 In Stock
$91.46 Retail $97.53
  • Protects your investment and adds value with increased reliability
  • Features Software Maintenance service that helps you handle any mishaps
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StorageCraft Service/Support - 1 Year Renewal - Service - 12 x 5 x 2 Business Hour - Maintenance - Electronic
12 x 5 x 2 Business Hour - Maintenance - Electronic

Product Specifications

Brand NameStorageCraft
Brand NameStorageCraft
ManufacturerStorageCraft Technology Corporation
ManufacturerStorageCraft Technology Corporation
Manufacturer Part NumberKXWK00USMS121YZZZ
Manufacturer Part NumberKXWK00USMS121YZZZ
Manufacturer Website Addresshttp://www.storagecraft.com
Manufacturer Website Addresshttp://www.storagecraft.com
Product SupportedStorageCraft ShadowProtect SPX Virtual - Desktop (Windows - Virtual):
  • Installation Type: Locally installed
  • License Qty: 12 virtual machines
  • Software License - Validation Period: 1 year
Product SupportedStorageCraft ShadowProtect SPX Virtual - Desktop (Windows - Virtual):
  • Installation Type: Locally installed
  • License Qty: 12 virtual machines
  • Software License - Validation Period: 1 year
Product TypeService
Product TypeService
Provided SupportWeb Knowledge Base Access
Provided SupportWeb Support
Provided SupportEmergency Telephone Support
Provided SupportEmergency Telephone Support
Provided SupportNew Releases Update
Provided SupportEmail Support
Provided SupportEmergency Email Consulting
Provided SupportNew Releases Update
Provided SupportEmail Support
Provided SupportWeb Knowledge Base Access
Provided SupportWeb Support
Provided SupportSoftware Maintenance
Provided SupportSoftware Maintenance
Provided SupportEmergency Email Consulting
Provided SupportPhone Support
Provided SupportPhone Support
Service Availability Days5
Service Availability Days5
Service Availability Hours12
Service Availability Hours12
Service Description12x5x2 Business Hour
Service Description12x5x2 Business Hour
Service DetailsService & Support:
  • Emergency phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • Phone consulting - 1 year - response time: 1 business day - severity high
  • Phone consulting - 1 year - response time: 2 business days - severity medium
  • Phone consulting - 1 year - response time: 2 business days - severity low
  • Emergency e-mail consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • E-mail consulting - 1 year - response time: 1 business day - severity high
  • E-mail consulting - 1 year - response time: 2 business days - severity medium
  • E-mail consulting - 1 year - response time: 2 business days - severity low
  • Web support - 1 year
  • Web knowledge base access - 1 year
  • New releases update - 1 year
Service DetailsService & Support:
  • Emergency phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • Phone consulting - 1 year - response time: 1 business day - severity high
  • Phone consulting - 1 year - response time: 2 business days - severity medium
  • Phone consulting - 1 year - response time: 2 business days - severity low
  • Emergency e-mail consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • E-mail consulting - 1 year - response time: 1 business day - severity high
  • E-mail consulting - 1 year - response time: 2 business days - severity medium
  • E-mail consulting - 1 year - response time: 2 business days - severity low
  • Web support - 1 year
  • Web knowledge base access - 1 year
  • New releases update - 1 year
Service Duration1 Year
Service Duration1 Year
Service NameService/Support - Renewal
Service NameService/Support - Renewal
Service Response Time2 Business Hour - Emergency Phone Consulting
Service Response Time2 Business Hour - Emergency Phone Consulting
Service Response Time- Emergency Phone Consulting
Service Response Time- Emergency Phone Consulting
Service Sub TypeElectronic
Service Sub TypeElectronic
Service typeMaintenance
Service typeMaintenance

Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.

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