StorageCraft Service/Support - 1 Year Renewal - Service

StorageCraft Service/Support - 1 Year Renewal - Service

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StorageCraft Service/Support - 1 Year Renewal - Service - 12 x 5 x 2 Business Hour - Maintenance - Electronic
0 Review(s) Item: XSVW00USMS501YZZZ | By: StorageCraft |  19998 In Stock
$1,445.74 Retail $1,860.00
  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Software Maintenance service included to resolve your problems
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StorageCraft Service/Support - 1 Year Renewal - Service - 12 x 5 x 2 Business Hour - Maintenance - Electronic
12 x 5 x 2 Business Hour - Maintenance - Electronic

Product Specifications

Brand NameStorageCraft
ManufacturerStorageCraft Technology Corporation
Manufacturer Part NumberXSVW00USMS501YZZZ
Manufacturer Website Addresshttp://www.storagecraft.com
Product SupportedStorageCraft ShadowProtect Granular Recovery for Exchange 8.x:
  • Installation Type: Locally installed
  • License Qty: Unlimited mailboxes
  • Software License - Validation Period: 1 year
Product TypeService
Provided SupportWeb Knowledge Base Access
Provided SupportSoftware Maintenance
Provided SupportEmergency Email Consulting
Provided SupportWeb Support
Provided SupportPhone Support
Provided SupportEmergency Telephone Support
Provided SupportNew Releases Update
Provided SupportEmail Support
Service Availability Days5
Service Availability Hours12
Service Description12x5x2 Business Hour
Service DetailsService & Support:
  • Emergency phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • Phone consulting - 1 year - response time: 1 business day - severity high
  • Phone consulting - 1 year - response time: 2 business days - severity medium
  • Phone consulting - 1 year - response time: 2 business days - severity low
  • Emergency e-mail consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
  • E-mail consulting - 1 year - response time: 1 business day - severity high
  • E-mail consulting - 1 year - response time: 2 business days - severity medium
  • E-mail consulting - 1 year - response time: 2 business days - severity low
  • Web support - 1 year
  • Web knowledge base access - 1 year
  • New releases update - 1 year
Service Duration1 Year
Service NameService/Support - Renewal
Service Response Time- Emergency Phone Consulting
Service Response Time2 Business Hour - Emergency Phone Consulting
Service Sub TypeElectronic
Service typeMaintenance

Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.

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