HPE Pointnext Tech Care Essential Service with Defective Media Retention - Extended Service - 5 Year - Warranty
$6,682.69 |
- Warranty offers maximum support and maintenance efficiency with added usability
- Phone Support service included to resolve your problems
- On-site support helps you?limit any downtime to the absolute minimum
- Parts and labor service characteristics allow reliable maintenance with added usability
- 4 Hour - Parts & Labor service response time for better accommodation with maximum reliability
- 5 Year service duration to ensure maximum efficiency and precise results
24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor
Product Specifications
Brand Name | HPE |
Manufacturer | Hewlett Packard Enterprise |
Manufacturer Part Number | H79A0E |
Manufacturer Website Address | http://www.hpe.com |
Marketing Information | HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone HPE moderated forums with defined response times automated incident logging and a real-time chat facility. Benefits Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product. Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions get help or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product. HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care. For HPE products that are supported by HPE InfoSight (list available in the following link) HPE provides support and advice for the setup configuration and usage of HPE InfoSight. |
Product Supported | HPE ProLiant DL345 GEN11 |
Product Type | Warranty |
Provided Support | Remote Diagnosis |
Provided Support | Defective Media Retention |
Provided Support | New Releases Update |
Provided Support | Web Knowledge Base Access |
Provided Support | Parts Replacement |
Provided Support | Product Info Support |
Provided Support | Phone Support |
Provided Support | Repair |
Service Characteristic | Parts & Labor |
Service Description | 24x7x4 Hour |
Service Duration | 5 Year |
Service Location | On-site |
Service Name | Pointnext Tech Care Essential Service with Defective Media Retention - Extended Service |
Service Response Time | 4 Hour - Parts & Labor |
Service type | Maintenance |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.