HPE Pointnext Tech Care Essential - 5 Year - Warranty
| $3,386.47 Retail $3,696.00 |
- Offers extensive protection against the unexpected repair/replacement costs
- Phone Support service included to resolve your problems
24 x 7 x 15 Minute - Technical
Product Specifications
| Brand Name | HPE |
| Brand Name | HPE |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | HW3A6E |
| Manufacturer Part Number | HW3A6E |
| Manufacturer Website Address | http://www.hpe.com |
| Manufacturer Website Address | http://www.hpe.com |
| Marketing Information | Overview HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone HPE moderated forums with defined response times automated incident logging and a real-time chat facility." Benefits Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product. Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions get help or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product. HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care. |
| Marketing Information | Overview HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone HPE moderated forums with defined response times automated incident logging and a real-time chat facility." Benefits Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product. Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions get help or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product. HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care. |
| Product Supported |
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| Product Supported |
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| Product Type | Warranty |
| Product Type | Warranty |
| Provided Support | Software Support |
| Provided Support | Software Support |
| Provided Support | Phone Support |
| Provided Support | Phone Support |
| Provided Support | Web Support |
| Provided Support | Web Support |
| Service Availability Days | 7 |
| Service Availability Days | 7 |
| Service Availability Hours | 24 |
| Service Availability Hours | 24 |
| Service Description | 24x7x15 Minute |
| Service Description | 24x7x15 Minute |
| Service Duration | 5 Year |
| Service Duration | 5 Year |
| Service Name | Pointnext Tech Care Essential |
| Service Name | Pointnext Tech Care Essential |
| Service Response Time | 15 Minute - Phone Support |
| Service Response Time | - Phone Support |
| Service Response Time | 15 Minute - Phone Support |
| Service Response Time | - Phone Support |
| Service type | Technical |
| Service type | Technical |
Material Safety Data Sheet
A Material Safety Data Sheet (MSDS) is a document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the chemical product.
